FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
Currently I only ship within the UK due to tariffs etc, but this may change in time.
How long does shipping take?
If it is a custom order then please allow up to 2 weeks for if I need to order extra fabric or any other possible delays, otherwise expect your order to be shipped within 5-7 days.
How do I track my order?
Dependant on how large your order is, i will send by the quickest courier, and will then provide you with a tracking number once it has been sent.
Returns
How do I return an item?
Returns are not available unless faulty, in which case you can contact me in the 'contact us' section of the website.
Can I exchange for a different item?
The answer to this is simply no you cannot. Each item is handmade and therefore once it has left here, it is then your item.
